1. Processing Time:

• Orders are processed within 1-3 business days.

• Custom or made-to-order items may take longer, and processing times will be specified at checkout.

2. Shipping Methods and Costs:

• We offer standard, expedited, and overnight shipping options.

• Shipping costs are calculated based on weight, size, and destination at checkout.

3. Domestic Shipping:

• We ship across the United States, excluding P.O. boxes and APO/FPO addresses.

4. International Shipping:

• International shipping is available to select countries. Additional fees, such as customs duties or taxes, may apply and are the buyer’s responsibility.

5. Order Tracking:

• Once your order is shipped, a tracking number will be provided via email for monitoring.

6. Shipping Delays:

• We are not responsible for delays caused by carriers or unforeseen circumstances (e.g., weather, natural disasters, holidays).

Returns & Exchanges Policy

1. Eligibility:

• Returns or exchanges are accepted within 14 days of receiving your order.

• Items must be unused, unworn, and in their original packaging.

2. Non-Returnable Items:

• Custom artwork, tattoo deposits, and sale items are final and non-refundable.

• Opened or used aftercare products cannot be returned.

3. How to Initiate a Return:

• Email info@mabeeink.com with your order number and reason for the return.

• Once approved, you will receive instructions and a return shipping address.

4. Return Shipping:

• Customers are responsible for return shipping costs, except in cases of damaged or incorrect items.

5. Refunds:

• Refunds are processed within 7-10 business days after we receive the returned item.

• Refunds will be issued to the original payment method, excluding shipping costs.

6. Damaged or Incorrect Items:

• If your item arrives damaged or incorrect, contact us within 7 days with photos of the item and packaging. We’ll replace or refund your order at no additional cost.

7. Exchanges:

• Exchanges are accepted for eligible items. Follow the same process as returns and specify the desired replacement item.

For any questions or concerns, please contact us at:

• Email: info@mabeeink.com

• Phone: (209) 340-2800

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